Frequently Asked Questions
General Questions
What is Falcon Design Studios?
Falcon Design Studios is a creative design company specializing in custom apparel, logo design, and branding solutions. We also partner with non-profits and organizations to create online storefronts featuring unique merchandise with no inventory requirements.
Do you only design sports-themed merchandise?
While we are known for our sports-inspired phone cases and apparel, we create designs for all types of businesses, organizations, and personal projects.
Do you take custom design requests?
Yes! We love bringing unique ideas to life. Whether it’s a custom logo, apparel, or a special project, reach out, and we’ll discuss how to make it happen.
Merchandise & Ordering
How does the online storefront program work?
We create an online store featuring custom-designed merchandise for your organization, school, or business. There’s no upfront cost, no inventory to manage, and a portion of proceeds can go back to your group.
What types of products do you offer?
Our storefronts include apparel (t-shirts, hoodies, hats), accessories (phone cases, stickers, mugs), and other customizable merchandise. We offer both heat transfer and direct-to-garment (DTG) printing depending on the item.
Is there a minimum order requirement?
No! All items are made to order and shipped directly to customers, eliminating the need for bulk purchasing.
How long does it take to receive my order?
Most orders ship within 7–10 business days. Custom designs or large orders may take a little longer, but we’ll provide an estimated delivery date when you place your order.
What is your return/exchange policy?
Since all items are made to order, we generally do not accept returns or exchanges unless the product is defective or there was an error in the order. If there’s an issue, contact us within 48 hours, and we’ll do what we can to make it right!
Affiliate Program & Partnerships
How does your affiliate program work?
We share affiliate links to products we love, organizations we support, and causes we believe in. When you purchase through these links, a portion of the sale helps support Falcon Design Studios and the highlighted cause.
Can my organization partner with Falcon Design Studios?
Absolutely! We work with non-profits, schools, and businesses to create custom storefronts that generate passive income for their causes.
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Giving Back & Donations
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How does Falcon Design Studios give back?
We are committed to supporting communities, causes, and non-profits through our business. A portion of our proceeds goes directly to charitable initiatives, and we also collaborate with organizations to create fundraising merchandise.
Does Falcon Design Studios donate a portion of its proceeds?
Yes! Giving back is a core part of what we do. For orders totaling more than $100 in earnings, we donate 20% to a designated cause or non-profit. For orders under $100 in earnings, we donate 15%. Every purchase helps support meaningful initiatives, making a difference with every design.
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If I work with Falcon Design Studios on my store, when will I receive my donation check?
We invoice our online stores at the end of each quarter, so donation checks are sent out in April, July, October, and January. This ensures a smooth and transparent process for tracking and distributing funds.
Can I choose where the donation from my order goes?
While we have designated causes we support, we’re always open to hearing about new organizations in need. If you have a specific cause in mind, reach out, and we’ll see if we can contribute.
Do you work with non-profits on fundraising campaigns?
Absolutely! We partner with non-profits to create custom storefronts featuring unique merchandise, with proceeds directly benefiting their cause. There are no upfront costs, no inventory to manage, and we handle everything from design to fulfillment.
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Custom Branding & Logo Design
Do you design logos for businesses and organizations?
Yes! We specialize in creating unique, professional logos that help businesses and organizations establish a strong brand identity.
How much does a custom logo design cost?
We ​charge a flat fee of $500 for a logo, delivered in SVG format, and include a free hoodie or t-shirt with your logo.
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Can you help with website design and user experience (UX)?
Yes! We offer website design and UX consulting to help businesses improve their online presence and customer experience. Please contact us for more information about our UX/UI consulting services.